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Technical question

I'm new here, so I don't know whether this is permitted or not, but I have a technical question.
I have an account at fictionpress, www.fictionpress.com/u/663319/  Since two days neither the story traffic count nor the profile traffic count are working. I mailed to the support-address but I don't get a reply.
Now I was wondering:
1) Have any of you the same problem, or is it just my account?
2) Is it normal that support doesn't reply to emails?

Comments

( 6 comments — Leave a comment )
loonylolydarko
Apr. 9th, 2010 03:17 am (UTC)
I just checked like 30 seconds ago, and mine is working fine. Try now, maybe there was a problem?
eurypon
Apr. 9th, 2010 04:20 am (UTC)
Thanks... I checked, but no, not working.
urtenshii
Jul. 6th, 2011 07:26 am (UTC)
Hi.. I know this post was already months old but I seem to have encountered the same problem. What did you do about this before? Other than sending an e-mail to the support-address of course.
Thanks for the reply.
andrew_ashling
Jul. 6th, 2011 04:39 pm (UTC)
Hi,

I use this account now (feel free to friend me, if you'd like).

I don't do FP anymore. This incident was not the reason, but it helped clinch my decision to get my own domain.
They never answered. I was under the impression that the email address was just a dud. Also — but maybe that's just me — I thought this unacceptable rude behavior. After all the site thrives on the people who fill it with content, and the only thing they get back is seeing that they are read (and the comments).
After a few days everything returned to normal.
Hope this helps.
urtenshii
Jul. 7th, 2011 01:20 pm (UTC)
thanks for this :)
I least it'll help lessen my worry. I thought something was just wrong with computer and all.
I guess I'll just wait for a few days and try again.
Again, thank you again for sparing me some time :)
andrew_ashling
Jul. 7th, 2011 08:00 pm (UTC)
My pleasure. :)
( 6 comments — Leave a comment )

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